Reputation Management

Turn satisfied clients into your strongest marketing asset.

Prospective customers check reviews before picking up the phone. AVARA automates post-appointment review requests, protects online sentiment, and reactivates past customers for repeat business.

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Complimentary for qualified businesses.

Capabilities

What This System Can Do

Generate reviews, manage feedback, and strengthen long-term relationships through systematic reputation and retention workflows connected to your CRM.

Automated Review Requests

Trigger personalized review requests immediately after completed appointments or transactions while satisfaction is highest.

Sentiment Routing

Direct happy clients to public review platforms while flagging neutral or critical feedback internally for resolution.

Customer Follow-Up

Automated follow-up sequences keep the conversation going after the initial interaction.

Customer Reactivation

Multi-channel check-in campaigns re-engage past customers who haven't booked recently.

Referral Campaigns

Automated referral requests turn satisfied clients into a low-cost, high-trust lead source.

Reporting

Visibility into review activity, response status, and reputation trends over time.

How It Connects

One Part of a Connected System

This works as part of the wider AVARA Growth System — website, communications, CRM, follow-up, and booking connected into one journey.

WEBSITE

A polished front that captures inquiries.

AI COMMUNICATION

Immediate, natural responses across voice and text.

CRM

Every contact and conversation organized in one place.

FOLLOW-UP

Automated nurture that keeps opportunities moving.

BOOKING

Frictionless scheduling with reminders built in.

REVIEWS & RETENTION

Reputation growth and long-term relationship care.

Final scope is determined during strategy and implementation. Not every client receives every component.

Customer Journey

How a Prospect Experiences This

01

COMPLETE

A client completes an appointment or transaction.

02

REQUEST

An automated review request is sent while satisfaction is high.

03

ROUTE

Happy clients are directed to review platforms; concerns are routed internally.

04

RESPOND

Feedback is acknowledged and, where needed, resolved.

05

REACTIVATE

Past clients are re-engaged with check-in campaigns.

06

GROW

Reviews and referrals strengthen trust and bring in new business.

Speed-to-Lead

How Quickly Are Your Leads Being Answered?

See how your current response process may affect the opportunities already entering your business.

Calculate My Growth OpportunityOpens the full AVARA Speed-to-Lead Calculator.
Next Step

Ready to Build This for Your Business?

Let's look at your current customer journey, identify the gaps, and determine which AVARA systems make sense for your business.

Request My Digital Growth Audit

Complimentary for qualified businesses.