Customer Support & Billing
AVARA Marketing Agency · https://avarahq.com · Effective date: March 30, 2026 · Last Updated: October 1, 2026
Contact AVARA
Do not send card numbers, passwords, or sensitive account credentials by email.
Services Supported
AVARA Marketing Agency provides support for subscription billing, one-time implementation charges, account access, onboarding, service questions, payment disputes, refund reviews, and cancellation requests.
Support Availability
Support requests may be submitted by email at any time. Live response hours and service-level commitments will be communicated separately; automated phone assistance may be available outside staffed hours.
Billing Assistance
For a charge question, include the company name, account email, charge date, and invoice or receipt number. Do not email full card numbers, passwords, or sensitive personal information. Send billing questions to contact@avarahq.com.
Cancellation and Refunds
Email contact@avarahq.com or call 866-345-0992. The effective date and any remaining obligations are determined by the applicable Client Service Agreement and Refund and Cancellation Policy. See our full Refund & Cancellation Policy for details.
Payment Security
AVARA uses authorized payment processors, including Stripe where configured, to accept payments. AVARA staff should never request a full payment card number by email or chat.